Stone - Marc CenedellaStone - http://cenedella.com/stoneMarc Cenedella - Stone

The LinkedIn Network: LinkedIn Sells Out

I really admire the guys at LInkedIn -- they've built an amazingly far-reaching social network in a little bit under three years.

But part of that reason that LinkedIn was so successful in getting people, including me, to sign up was the promise that "We will never rent or sell your personal information to third parties..."

Well, that's not true any longer, as The LinkedIn
Network
makes it pretty clear you can contact anybody in the 4.8 mm person directory as long as you pay LinkedIn to do it.

Now, to be fair, the quote above in toto is "We will never rent or sell your personal information to third parties for marketing purposes." [emphasis added]

I can't help but feel this is Orwlleian misdirection, a little bit like when the rules on Animal Farm are changed from "No animal shall sleep in a bed" to "No animal shall sleep in a bed with sheets."

I know the good people at LinkedIn believe this distinction "for marketing purposes" absolves them of any blame for the pitches that come in InMail, but what could possibly be the reason for somebody paying to contact you other than that they believe they can extract value from the connection? And what would we call the process of paying for communicating a message to a third party, but marketing? Any legally clever words or constructions that twist and turn around this simple truth won't make it so.

I feel that way, and perhaps others won't.

(For full disclosure, TheLadders.com has indeed launched something called TheLadders.com Professional Network, which allows recruiters and professionals to connect to each other. But as it hasn't the ability to invite contacts, connect to friends, or connect to friends of friends, it is not what would commonly be considered a social network, and we wouldn't really think of it as competitive with LinkedIn.)

Comments

The ability to send messages to people outside of your own network has been in effect for over half a year now. It seems to be working well both in putting us into striking distance of profitability as well as being useful to our users. And I mean not just for recruiters wanting to tap into all 4.9 million profiles. Recipients seem to be liking InMail, too.

Since people pay between $4 and $10 to send an InMail message to someone, senders tend to be pretty choiceful in who they contact and to make sure it's a win-win, or else the money is down the drain. Can you imagine how much less spam we would have if people would have to pay this amount per person they are trying to contact?

When you receive an InMail, you also get much more information about the sender than if they send you an email or leave you a voice mail: in addition to seeing their profile and endorsements, you see how other users responded to InMails from this user--like the seller rating on eBay.

Also, your contact information never gets disclosed unless you choose to accept an InMail sent to you.

So, while we worked the design carefully, we weren't sure if we had "hit it" when we launched. But I think the feedback of the past six months makes us feel comfortable that this new contact mechanism is working for all parties involved: senders, receivers and for us.

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