Verizon Wireless Sucks, Or It Doesn't.... You Tell Me!
OK, the connectivity is actually really good, and the phones they offer are also very nice.
But has anybody had a POSITIVE customer service experience with them? As this Verizon employee would lead one to believe? Am I really just a "cocky, stuffy arrogant Northerner" (way to alienate your customer based sedgar) or is my experience pretty typical for a wide range of human beings living in the United States who interact with Verizon Wireless' malevolent customer service people?
So I am soliciting two types of comments:
GLOWING reports of wonderful customer service at Verizon
and
HORRIBLE tales of rude, nasty, incompetent, or negative Verizon Wireless interactions
And let's see what the true story is!
(p.s. frequent readers of this page will know the ground rules: I post only polite, profanity-free letters, whether they agree with me or not! So please forward this post to somebody you know who has had a memorable customer service experience with Verizon Wireless and ask them to write in to me at BLOG at CENEDELLA dot COM!)
