More Tales From the Verizon Wireless Crypt
A reader writes:
Actually, my first verizon phone broke. It was the startac flip phone, and the earpiece half of the phone was simply breaking off. I took it into a verizon store in RI and explained that I had the insurance and wanted a new phone. Instead of giving me a new phone for free, the salesguy told me that the insurance doesn't cover broken phones!!He forced me to upgrade to a new phone and laughed all the way to the bank.
I guess I've surpressed that memory of being swindled as it's somewhat embarassing, but that certainly wasn't a pleasant Verizon experience.
S Edgar -- what sayeth you?
