What’s an interview about? It sure feels like it’s about you, but it’s really not.
An interview is actually about how you can help your future boss and future employer succeed. It’s about finding out what their requirements and hopes are and matching up your background and experience with what they need.
Overlooking these basic facts about the interview is all too easy. There’s so much else going on in your work, your life, and in your job search, that you can forget to look at the interview from the interviewer’s point of view. And that’s a shame, because, after all, you need the interviewer to walk away from the interview thoroughly impressed.
With that in mind, I’ve updated my collection of my twenty best interview questions below. My aim here is to arm you with easy-to-ask, revealing-to-answer questions for you to take with you into an interview.
Asking these questions, which focus on the needs, traits, and preferences of your future boss and future employer, allow you to discover how you can contribute, and also demonstrate that you are somebody who is genuinely interested in the well-being of others.
And with that, here are my twenty best questions to ask your interviewer:
1. What’s the biggest change your group has gone through in the last year? Does your group feel like the recession is over and things are getting better, or are things still pretty bleak?
2. If I get the job, how do I earn a “gold star” on my performance review? What are the key accomplishments you’d like to see in this role over the next year?
3. What’s your (or my future boss’) leadership style?
4. About which competitor are you most worried?
5. How does sales / operations / technology / marketing / finance work around here? (I.e., groups other than the one you’re looking to work in.)
6. What type of people are successful here? What type of people are not?
7. What’s one thing that’s key to this company’s success that somebody from outside the company wouldn’t know about?
8. How did you get your start in this industry? Why do you stay?
9. What are your group’s best and worst working relationships with other groups in the company?
10. What keeps you up at night? What’s your biggest worry these days?
11. What’s the timeline for making a decision on this position? When should I get back in touch with you?
12. These are tough economic times, and every position is precious when it comes to the budget. Why did you decide to hire somebody for this position instead of the many other roles / jobs you could have hired for? What about this position made your prioritize it over others?
13. What is your reward system? Is it a star system / team-oriented / equity-based / bonus-based / “attaboy!”-based? Why is that your reward system? What do you guys hope to get out of it, and what actually happens when you put it into practice? What are the positives and the negatives of your reward system? If you could change any one thing, what would it be?
14. What information is shared with the employees (revenues, costs, operating metrics)? Is this an open-book shop, or do you play it closer to the vest? How is information shared? How do I get access to the information I need to be successful in this job?
15. If we have a very successful 2012, what would that look like? What will have have happened over the next 12 months? How does this position help achieve that?
16. How does the company / my future boss do performance reviews? How do I make the most of the performance review process to ensure that I’m doing the best I can for the company?
17. What is the rhythm to the work around here? Is there a time of year that it’s all hands on deck and we’re pulling all-nighters, or is it pretty consistent throughout the year? How about during the week / month? Is it pretty evenly spread throughout the week / month, or are there crunch days?
18. What type of industry / functional / skills-based experience and background are you looking for in the person who will fill this position? What would the “perfect” candidate look like? How do you assess my experience in comparison? What gaps do you see?
19. In my career, I’ve primarily enjoyed working with big / small / growing / independent / private / public / family-run companies. If that’s the case, how successful will I be at your firm?
20. Who are the heroes at your company? What characteristics do the people who are most celebrated have in common with each other? Conversely, what are the characteristics that are common to the promising people you hired, but who then flamed out and failed or left? As I’m considering whether or not I’d be successful here, how should I think about the experiences of the heroes and of the flame-outs?
I could go on for a while, but I trust that gives you a good idea about how to make the interview about them, not about you. I’d like you to look through this list and pick the questions, and the phrasing and the wording with which you’re the most comfortable and make it your own during the interview process.
I’ll throw in one more bonus question — it’s the best one I’ve got — in honor of my brother Matthew and my wife Angela on their milestone birthdays (thank you for being there for me throughout the years and always)!
And that bonus question would be to ask your interviewer:
What can I do to help you (my future boss) get a gold star on your review next year?
This question has been tried and tested by thousands of TheLadders subscribers over the years and never fails to get a big response. Try it yourself.
OK, Readers, have a great week in the job search!