It’s not about me, it’s about you… the 20 questions you need to ask in a job interview

What’s an interview about? It sure feels like it’s about you, but it’s really not.

An interview is actually about how you can help your future boss and future employer succeed. It’s about finding out what their requirements and hopes are and matching up your background and experience with what they need.

Overlooking these basic facts about the interview is all too easy. There’s so much else going on in your work, your life, and in your job search, that you can forget to look at the interview from the interviewer’s point of view. And that’s a shame, because, after all, you need the interviewer to walk away from the interview thoroughly impressed.

With that in mind, I’ve updated my collection of my twenty best interview questions below. My aim here is to arm you with easy-to-ask, revealing-to-answer questions for you to take with you into an interview.

The last time I ran these questions back in the Fall, commenter LBRZ wrote in and said:

I have to thank you! I had an interview yesterday and it went great. When I asked about his leadership style and reward system his face lit up like a christmas tree.

After he answered the question “how can I help you receive your next promotion?”, he began to give me advice on how I should negotiate for a higher starting salary.

And that’s exactly the point, Readers. By asking these questions, which focus on the needs, traits, and preferences of your future boss and future employer, you’re demonstrating that you are somebody who is genuinely interested in their well-being. And the more interest we show in others, the more commitment they show to aiding our cause.

And with that, here are my twenty best questions to ask your interviewer:

1. What’s the biggest change your group has gone through in the last year? Does your group feel like the recession is over and things are getting better, or are things still pretty bleak?

2. If I get the job, how do I earn a “gold star” on my performance review? What are the key accomplishments you’d like to see in this role over the next year?

3. What’s your (or my future boss’) leadership style?

4. About which competitor are you most worried?

5. How does sales / operations / technology / marketing / finance work around here? (I.e., groups other than the one you’re interviewing for.)

6. What type of people are successful here? What type of people are not?

7. What’s one thing that’s key to this company’s success that somebody from outside the company wouldn’t know about?

8. How did you get your start in this industry? Why do you stay?

9. What are your group’s best and worst working relationships with other groups in the company?

10. What keeps you up at night? What’s your biggest worry these days?

11. What’s the timeline for making a decision on this position? When should I get back in touch with you?

12. These are tough economic times, and every position is precious when it comes to the budget. Why did you decide to hire somebody for this position instead of the many other roles / jobs you could have hired for? What about this position made your prioritize it over others?

13. What is your reward system? Is it a star system / team-oriented / equity-based / bonus-based / “attaboy!”-based? Why is that your reward system? What do you guys hope to get out of it, and what actually happens when you put it into practice? What are the positives and the negatives of your reward system? If you could change any one thing, what would it be?

14. What information is shared with the employees (revenues, costs, operating metrics)? Is this an open-book shop, or do you play it closer to the vest? How is information shared? How do I get access to the information I need to be successful in this job?

15. If we are going to have a very successful 2013, what will that look like? What will we have done over the next 18 months to make it successful? How does this position help achieve those goals?

16. How does the company / my future boss do performance reviews? How do I make the most of the performance review process to ensure that I’m doing the best I can for the company?

17. What is the rhythm to the work around here? Is there a time of year that it’s “all hands on deck” and we’re pulling all-nighters, or is it pretty consistent throughout the year? How about during the week / month? Is it pretty evenly spread throughout the week / month, or are there crunch days?

18. What type of industry / functional / skills-based experience and background are you looking for in the person who will fill this position? What would the “perfect” candidate look like? How do you assess my experience in comparison? What gaps do you see?

19. In my career, I’ve primarily enjoyed working with big / small / growing / independent / private / public / family-run companies. If that’s the case, how successful will I be at your firm?

20. Who are the heroes at your company? What characteristics do the people who are most celebrated have in common with each other? Conversely, what are the characteristics that are common to the promising people you hired, but who then flamed out and failed or left? As I’m considering whether or not I’d be successful here, how should I think about the experiences of the heroes and of the flame-outs?

I hope you find these questions useful in your interviews, Readers!

A final note. Last time, another commenter, “Lenore”, asked:

Hi Marc. Awesome questions!

My question for you is…..how do you ask questions when you are meeting with more than one interviewer. I met with 3 to 4 interviewers, one at a time. I didn’t want to come off generic by asking each of them the same questions. I guess you can go by their role to determine what questions you are going to ask. Sometimes they are all top executives. I’m guessing there are enough questions to divide amongst them all. I had asked so many questions in an interview once, that I didn’t want to seem redundant. Do you think this is ok?

To which I replied:

Great question Lenore.

Three options:

1) Change the wording a little bit each time so you’re not asking the same question in the same way.

2) Mention that “You know, I already asked your colleague about this, and I’d love to hear your thoughts…”

3) Divide the list and ask different people different questions, as you suggested.

Hope that helps!

M

OK, Readers, have a great week in the job search!

I’m rooting for you!

Write us your thoughts about this post. Be kind & Play nice.
  1. Older says:

    Sounds great.Of course, one has to get an interview to take that advice.
    How about pointers for those of us over 55 who can’t afford to retire for another 15 years?

  2. Charles says:

    I wouldn’t worry about asking the same question to multiple interviewers — they probably don’t communicate that deeply among themselves.  Once in an interview in Los Angeles, I was asked the same ‘tricky technical question’ by 6 of my 8 interviewers throughout the day.  Of course, the degree to which they reuse the same questions among themselves indicates a lot about the depth of the company.

  3. Yolanda Perez says:

    Marc, thank you for the great resource.

  4. Rajesh Dave says:

    Thanks Mr. Marc,This is very useful .

  5. Wade says:

    Thanks Marc. That’s an great list. It would be helpful if there was some narrative around each question that spoke to some of the responses that might occur and what they might mean. I’ve seen this done for question lists that an interviewer might use (as opposed to the interviewee) and it’s help frame the question so the interview session can move long more like a conversation and less like an interrogation.

  6. Jhmuir says:

    Marc – a good list!  I also like to ask “if you were in my position – is there a question you would ask that I haven’t?  JHM

  7. mcenedella says:

    Good point, Charles!

  8. mcenedella says:

    Thanks Dave!

  9. mcenedella says:

    You’re very welcome…

  10. Cheryl says:

    Thanks Marc. Very good questions. However, how do you handle a situation where the interviewer tells you about the company and this includes answers to the questions you were already planning to ask? Also, after an unterview, when do you follow up with the interviewer? Look forward to hearing from you soon,

  11. Richie O says:

    Marc, Thank you very much for such thoughtful questions. I am more than confident now to appear for any interview. It is a big boost. What about when they respond that your question indicate that you are more than qualified for the job? I will keep you posted as soon as I land one except that employers are not responding due to economic downturn. Thanks and have a wonderful day.

  12. Mandi7882 says:

    Marc, Thank you for a wonderful resource! There is one little thing I’d like to share with you. During this recession, interviewing has been very hard, especially when the owner interviews as there is no ‘HR’ department, or the ‘HR” department is the accounting department interviewing you for, lets say,  a marketing director position. Nevertheless, I have found in my interviews that the interviewer gets very angry when I pose a few of these questions to them. In one instance, I actually got a “this is of none of your concern” response! Any tips on how to interview with tough interviewers? Thanks!

  13. PHILIN PHLASH says:

    Great advice, what of your going for a position that is not there yet,they are building a new team they are going in a bolder new direction with new people! I should be one of those people.I have sent a new idea everyday for weeks to catch there attention philinphlash.blogspot.com please check my blog ,I have not got an offer for an interview ,stick with it is my motto, what should I do next? I only want one job that is to be a visual image maker for the new redesigned Chicago Sun-Times.I am more than a photographer,I am the public eye, man on the street,my idea is to phil this op ,they don’t have anyone like that ! How can I make this happen Marc ? PHILIN PHLASH

  14. Joseph Bukuru says:

    Dear sir,
    I just read your e-mail; but I do not know what to do by now.
    You have read my bad resume; and for sure you would like to rebuild it the best way.
    However, I do not have money for it. But if you can prove me that you can find me a job of my skills and education, and that you are 100% sure, I will start the job, I am ready to borrow money and pay you for the job .

    Sincerely,
    Joseph B. Bukuru
     

  15. Marjamsy@yahoo.com says:

    Thanks Marc,
    You surely did help me this time. I sat at interviews and was so  tired at the end when asked this question I would not know what to say I just shook my head. It was clear I was not prepared for an interview how could I be prepared for the job.

  16. Stephanie says:

    Wish I could share this on Linkedin

  17. Marcel47 says:

    I was asked the question at one interview. What is something negative about you? I did not know what to say. I felt like if I was perfect at that point which is far from the truth. Help me with this one.

  18. Susann says:

    These are great questions.  I have a fantastic job and have no plans to go anywhere, but am keeping these just in case I ever need to use them, or in case I need to pass them along to a friend.

  19. Debra Woog says:

    This is an excellent list.  I linked to your article from my blog at http://www.mbanavigator.com to share with my community.

  20. Kelly B. says:

    These are all great questions, but I’m wondering how many are appropriate to ask in one meeting?  Most interviewers have a planned ending time in mind so I don’t want to be the candidate who leaves a negative impression by “overstaying” my welcome and  throwing off their interviewing schedule.

  21. Jennifer Vincent says:

    Great advice for the business world. I am a nurse interviewing for various jobs in different health care settings. Do you have a similar list for that venue. Thanks Jenny

  22. mp says:

    While some (a few) of those interview questions sound plausible and worthy, the others seem somewhat cheesy and silly to ask, almost sounding staged.  At my last interview, I tried the question, “How can I make you look good…(to the prospective boss/manager)?” He looked a little surprised at the question, then proceeded to give a simplistic answer that was not that helpful to him or me. No lights coming on in that manager’s face. Neither I nor the other 3 meriting a personal interview was hired, and they starting the interview process all over again. Next?

  23. mp says:

     Amen, brother.

  24. Mastankathat says:

    wow really great my dear sir

  25. Rhobasley says:

    Great advice. I will definitely use these quesions on my net interview.

  26. LS Meron says:

    Marc – I had such a good laugh this morning. Your email arrived, I kid you not, 15 minutes before a very important phone interview for a really excellent job. I saw your previous posting with these tips, so I had already integrated some of the ideas into my STAR prep notes. This update gave me a few new goodies to add. One suggestion in particular really nailed it for me, and I’m moving on to the next level.

    Thanks!

  27. mcenedella says:

    Hi LS – well, that made my day! :) So glad to be of help!

    m

  28. Guest says:

    I had an interview today and I used some of these questions, thank you!  I have a question regarding how to handle questions about salary history.  I don’t think it should be relevant, and I think it’s the employer’s way of getting me to say a number first.  However, the company has asked me to fill out another application online and those salary boxes are required fields.  How do you address this issue?  

  29. Linda says:

    Marc – the list is extremely helpful.  Do you have any comments on how contractors should respond when interviewing for a 1 to 3 year contract assignment? 

  30. Director says:

    As someone working in that field–and hiring nurses–I think his questions are applicable to that setting with only very minor (if any) changes.

  31. Ravi_nottyfrend says:

    thats great its 8th wonder in my life………….

  32. Michelle_mail2 says:

    Thanks Mr.Cenedella, but I was failed a phone interview
    yesterday. I didn’t know how to asked a questiont to the interviewer:” do you have questions for me?”
    I said “no, thanks”
     Any good advice for a phone interview?

    Thanks again!
    Michelle

  33. Nasa says:

    Marc, If they ask in an interview that, have you had any interviews recently or are you considering any other job offers. What should be my answer and what the interviewer is trying to get or know from me.
    Thanks,
    NHF

  34. mcenedella says:

    Hi NHF -

    They’re trying to assess:
    - How serious are you about changing?
    - How far along are you in the hunt?
    - Is there a competing bid that they will have to deal with?

    Your answers could be:
    - Yes. I’m actively looking, particularly in the field of ______.
    - No, I’m not looking, (so any new opportunity would have to be quite compelling to leave here.)
    - I’m very fortunate in that I’ve always had a number of friends, old and new, who would like to work with me, so you should let me know how that impacts the process here.

    Hope that helps!

    Marc

  35. KW says:

    AMAZING QUESTIONS!!!!  I used many of them for an interview I had today and the answers I got in response were so insightful, offering a realistic perspective of what the role would entail, it’s challenges, and the overall culture of the organization.  Do you have any additional questions that or more pointed or streamlined for a second or third round of interviews?

  36. Ani says:

    I quiet my job and to tell the interviewer that i quet is not a good thing but they dont know that I was under paid for three years and I just couldnt handle it anymore. So what is the best answer in this case. Thanks.

  37. Carl says:

    Marc — I have used your list with my potential boss with great success, but I now have interviews set up with a couple of potential C-suite peers who have just been hired to help turnaround my potential new employer. With neither of them having any history at the company (they have both been there only about a month), how do I get them to dominate the conversation?

  38. Prcllk says:

    What questions would you ask in an interview for a role in a Socially Responsible company such as Social Mission Activist?  Do the questions change?  I have an interview with Ben & Jerry’s (ice cream ) which is now a part of Unilever but still has it’s own BOD’s and 3 part mission: Social, Product and Economic.

    Thanks for your thoughts

  39. mcenedella says:

    Same thing.  While the mission may vary between for-profit, socially-conscious, non-profit, and military, the reason you’re being hired is always the same: how can you help make your boss and your boss’ team’s life better?

  40. willimr2 says:

    Though age discrimination is against the  law, if a person has been out of the workforce for an extended period and endeavored to return to work, what would be a good approach to attracking employers?

  41. Chris Heath says:

    Here’s my question – Was there an incumbent in this job?  If so, what went right/wrong in that situation?  In that regard, what are you wanting to happen with this hire?

  42. Jean Phelan says:

    Great advice!  Thanks for sharing!

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